Support Guides

Please find below parent guides to ParentPay, Google Classroom and SeeSaw. If you are still facing issues please email it-support@riversideprimary.co.uk.

ParentPay

There is a 2 hour window when paying for bookings otherwise it will cancel automaticlly.

Please note ParentPay does not have an app, so must be used through a web browser, whether that is through Safari, Chrome, Edge etc.

If you require a secondary account, please fill out the contact form including the following information;

  • Full Name of additional adult
    Email address of the additional adult
    Child(ren’s) Name
FSM/UIFSM

If you are entitled to Free School Meals (FSM) or Universal Infant Free School Meals (UIFSM) please go to checkout as if you were paying, place the order. You will then automatically be credited back for meals so those entitled will not be charged.

Find below useful links and documents to support you with your ParentPay account.

Guides from ParentPay

How to add Mobile Number to Account

How to change your username or password

How to make meal or event bookings

Information regarding ParentPay

Add Child to an Existing Account

ParentPay Support

Google Classroom

Google Classroom is an online Learning platform for Years 1 to 6.

This section of the website is to support parents with children using Google Classroom. If you still face issues please email your child’s class teacher by using the class email address.

How do I sign in to Classroom?

Android Google Support Guides

Get the Classroom app

Step by Step Guides

Google Classroom Tablet Guide

Google Classroom PC Guide


SeeSaw - EYFS

Seesaw is an online Learning Journal for EYFS.

At the begining of the academic year, you will will receive a link to join your child’s class, where you select your child and enter your email address. Once you have signed up, this goes directly to the class teacher who will approve or deny access, all depending on the information provided on the consent form.

Tips and Tricks

📱 Check Seesaw regularly – You’ll get notifications about new journal entries and class announcements.

🏠 Celebrate learning at home – Encourage the skills your child is building at school.

💬 Keep the teacher updated – Share how your child is doing and let the teacher know how they can be most helpful.

✚ Stay connected to all your children in one place – In your Family account, tap your profile icon. Tap ‘+Add Child’s Journal’ and scan the QR code provided by the teacher. Or if you received an email, click the link and follow the prompts.


Sumdog

We currently have a all children in Years 1 to 6, on the Maths subscription for Sumdog. If your child is using a tablet or mobile device, please download the free app.

Supported devices, browsers & operating systems

How does my child earn a pet?

How does my child view and spend coins?

What is a Sumdog friend?

Which games have a timer?

School Code: SS56ND


TTRS

We currently have a whole school subscription for TTRS.

FAQ


Nessy

Selected children have access to Nessy Reading & Spelling. Nessy Reading and Spelling is an effective resource that covers 5 years of literacy development from Year 1 to Year 6.

User Guide

School Secret Word: DRYOODLE

Nessy Guide

Access via the Children’s Hub or by clicking here.

Accelerated Reader